Frequently Asked Questions

We are overwhelmed with happiness that the KONG Box has been a hit, and we have you to thank for that.  We appreciate your feedback and are taking all questions and comments into consideration when moving forward with the program! Enjoy the Play!

Will you be coming out with more sizes or rubber strengths?
We haven’t forgotten about all the tough chewers out there! We are looking into expanding to more sizes and strengths in the future so stay tuned! Follow on Instagram for the latest updates.

Where is the KONG Box available?
The KONG Box is currently only available in the continental US; excluding Alaska, Hawaii, and Puerto Rico. We are working on expanding soon!

Will the KONG Box be available outside the US?
Although our first launch is US only, we are looking into worldwide availability for the KONG Box in the future!

Are the same toys in each box?
Toys vary by size of box. All small boxes will have the same set of toys, all medium boxes will have the same set of toys, and all large boxes will have the same set of toys.

Is this a subscription box?
It is not! You can order it more than once, but it will be the same set of toys if you are ordering the same size. It’s always nice to send one to a friend though!

Didn’t find an answer to your question? Shoot us an email and we will get back to you!

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